A: Some disasters are readily apparent - fire, flood, power outages. Others are not so apparent, such as an employee health crisis. At Davis Bancorp, we understand that each company's definition of disaster may be slightly different. That's why we let our customers define the disaster. You let us know that you need our hot site - for whatever reason - and we'll be available. It's as simple as that.

Q: How can I be sure your hot site will have the capacity to handle my crisis?

A: Our center is devoted exclusively to disaster recovery, so you can be sure our team of trained technicians will be available anytime you need us. We are fully equipped with the latest technology and offer enough redundancy to accommodate simultaneous disaster recovery operations.

Q: Where is your hot site facility located?

A: Our facility is located 15 minutes from downtown Chicago and the major correspondent banks. We are ideally located near all the major expressways and are just a short ride from the Federal Reserve Bank of Chicago and Chicago's major airports.

Q: How can I find out if your hot site is compatible with my company's needs?

A: We execute a comprehensive needs assessment, using information you provide in our Disaster Recovery Proposal Survey. This allows us to identify and prioritize your item processing requirements to determine necessary system configurations. We then prepare a proposal for your business, which is carefully drafted after a thorough analysis of your specific needs.

Q: How can I contact someone at Davis Bancorp to discuss my disaster recovery needs?

A: If you would like to request information on Davis Bancorp Disaster Recovery Services, please complete our online Disaster Recovery Proposal Survey. You are also welcome to email us at mmosteller@davishotsite.com. Or, if you prefer to speak to a member of our Disaster Recovery team by phone, call Mac Mosteller (773) 762-1600 X4499.

Q: How can I get more information about other services that Davis Bancorp offers?

A: Having served the banking industry for over 50 years, we have built a reputation as a leading provider of bank support services. For more information about all the services we offer, contact Linda Lenard at llenard@davishotsite.com or (847) 998-9000 X4468.